AN INTRODUCTION

Shackle is the last integration your hotel will ever need

Our digital workers bring all your hotel systems together letting the staff focus on the guest not their computer. Giving you unparalleled insight, creating additional revenue and allowing staff to focus on optimising the guest experience.

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Automated (Keyless) check-in & check-out

In-app food delivery service

On demand room upgrades

Seamless integration to all other systems

Current Partners

WHAT WE DO

We increase guest
satisfaction through
technology.

Do guests enjoy queuing to check in after a flight? Do guests want to wait to check out? 🤷‍♂️

Our research says no. Shackle is a guest centered solution to these problems and more.

Connect your guests to your restaurants and bars

In-app room service provides guests with instant access to all your F&B offerings from the comfort of their room.

ENQUIRE

The Solution

AUTOMATED CHECK-IN/OUT

Automated check-in and check-out with seamless integration into your PMS.

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DATA ANALYTICS

Data analytics to optimise staffing schedules & target direct bookings.

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REVENUE GENERATION

Ancillary revenue generators pushed through the chatbot (room upgrade/late check-out).

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FOOD & BEVERAGE

Take your hotel’s dining contactless. Let your guests order room service or book a table through their phone.

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AUTOMATED CHECK-IN/OUT

Automated check-in and check-out with seamless integration into your PMS.

SEE LESS

BILLING

We centralise all the guest’s charges and process payment at the moment of check out.

SECURITY

When the guest signs up to the app we store their ID and card details. Once they’re ready to check in we verify them through Face Verification.

KEYLESS ENTRY

If your hotel has BLE enabled locks, we can provide the guest with a digital key within the Shackle App.

PREDICTIVE UPSELLING

Our guest data points allow us to offer upgrades and offers to your guests at the most convenient moment. From breakfast in bed, to discounted spa treatments after a delayed flight.

DISCOVERY PLATFORM

Our discovery platform brings your guest and your city closer together. For every experience booked, you get a cut.

REVENUE GENERATION

Ancillary revenue generators pushed through the chatbot (room upgrade/late check-out)

SEE LESS

TARGETING DIRECT BOOKINGS

Over time we build your Ideal Customer Profile and help you target your marketing efforts to maximise your direct bookings.

STAFFING SOLUTIONS

We know where your guests need you the most and where they don’t. Shackle automates routine tasks and optimises rotas to ensure that the guest always comes first.

DATA ANALYTICS

Optimising staffing schedules and target direct bookings.

SEE LESS

PERSONALISED STAYS

It can be hard to understand who your guests are. Shackle lets you provide a service tailored to every individual in your hotels.

FEEDBACK

Our chatbot can collect guest feedback at any time of the day, pushing urgent issues to your staff and compiling monthly reports.

ROOM SERVICE

Let guests order and pay for their food from their phone.

TABLE BOOKINGS

No more awkward trips up and down the stairs, let your guests use your in-house dining at their own convenience.

FLEXIBLE PAYMENTS

Whether the guests wants to pay on their card or add it to their room we have it covered.

FOOD & BEVERAGE

Take your hotel’s dining contactless. Let your guests order room service or book a table through their phone.

SEE LESS

The Solution

AUTOMATED CHECK-IN/OUT

Automated check-in and check-out with seamless integration into your PMS.

FIND OUT MORE

DATA ANALYTICS

Data analytics to optimise staffing schedules & target direct bookings.

FIND OUT MORE

REVENUE GENERATION

Ancillary revenue generators pushed through the chatbot (room upgrade/late check-out).

FIND OUT MORE

FOOD & BEVERAGE

Take your hotel’s dining contactless. Let your guests order room service or book a table through their phone.

FIND OUT MORE

AUTOMATED CHECK-IN/OUT

Automated check-in and check-out with seamless integration into your PMS.

SEE LESS

BILLING

We centralise all the guest’s charges and process payment at the moment of check out.

SECURITY

When the guest signs up to the app we store their ID and card details. Once they’re ready to check in we verify them through Face Verification.

KEYLESS ENTRY

If your hotel has BLE enabled locks, we can provide the guest with a digital key within the Shackle App.

REVENUE GENERATION

Ancillary revenue generators pushed through the chatbot (room upgrade/late check-out)

SEE LESS

DISCOVERY PLATFORM

Our discovery platform brings your guest and your city closer together. For every experience booked, you get a cut.

PREDICTIVE UPSELLING

Our guest data points allow us to offer upgrades and offers to your guests at the most convenient moment. From breakfast in bed, to discounted spa treatments after a delayed flight.

TARGETING DIRECT BOOKINGS

Over time we build your Ideal Customer Profile and help you target your marketing efforts to maximise your direct bookings.

DATA ANALYTICS

Optimising staffing schedules and target direct bookings.

SEE LESS

STAFFING SOLUTIONS

We know where your guests need you the most and where they don’t. Shackle automates routine tasks and optimises rotas to ensure that the guest always comes first.

PERSONALISED STAYS

It can be hard to understand who your guests are. Shackle lets you provide a service tailored to every individual in your hotels.

FEEDBACK

Our chatbot can collect guest feedback at any time of the day, pushing urgent issues to your staff and compiling monthly reports.

FOOD & BEVERAGE

Take your hotel’s dining contactless. Let your guests order room service or book a table through their phone.

SEE LESS

ROOM SERVICE

Let guests order and pay for their food from their phone.

TABLE BOOKINGS

No more awkward trips up and down the stairs, let your guests use your in-house dining at their own convenience.

FLEXIBLE PAYMENTS

Whether the guests wants to pay on their card or add it to their room we have it covered.