AN INTRODUCTION

Shackle is your employee of the day, every day.

Allowing your guests to control their stay, communicate with you in real time and give detailed feedback. Shackle is always on so you don’t have to be. A 24/7 service that offers a better way to connect with your guests.

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Contactless check-in & check-out

Technology driven staffing solutions

Guest queries answered in seconds

WHAT WE DO

We increase guestsatisfaction throughtechnology.

Do guests enjoy queuing to check in after a flight? Do business guests want to wait to check out? 🤷‍♂️

Our research says no. Shackle is a guest centered solution to these problems and more.

Connect yourguests to local tours& activities

Our discovery platform provides personalised recommendations to your guests along with the directions. You’ll even earn from every booking.

ENQUIRE

The Solution

AUTOMATED CHECK-IN/OUT

Automated check-in and check-out with seamless integration into your PMS.

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DATA ANALYTICS

Data analytics to optimise staffing schedules & target direct bookings.

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REVENUE GENERATION

Ancillary revenue generators pushed through the chatbot (room upgrade/late check-out).

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DISCOVERY PLATFORM

Connect Guests with local tours and activities.

FIND OUT MORE

AUTOMATED CHECK-IN/OUT

Automated check-in and check-out with seamless integration into your PMS.

SEE LESS

BILLING

We centralise all the guest’s charges and process payment at the moment of check out.

SECURITY

When the guest signs up to the app we store their ID and card details. Once they’re ready to check in we verify them through Face Verification.

PRIVACY & SAFETY

By storing your guest information securely we reduce your data-risk and remove physical contact points.

PREDICTIVE UPSELLING

Our guest data points allow us to offer upgrades and offers to your guests at the most convenient moment. From breakfast in bed, to discounted spa treatments after a delayed flight.

DISCOVERY PLATFORM

Our discovery platform brings your guest and your city closer together. For every experience booked, you get a cut.

REVENUE GENERATION

Ancillary revenue generators pushed through the chatbot (room upgrade/late check-out)

SEE LESS

TARGETING DIRECT BOOKINGS

Over time we build your Ideal Customer Profile and help you target your marketing efforts to maximise your direct bookings.

STAFFING SOLUTIONS

We know where your guests need you the most and where they don’t. Shackle automates routine tasks and optimises rotas to ensure that the guest always comes first.

DATA ANALYTICS

Optimising staffing schedules and target direct bookings.

SEE LESS

PERSONALISED STAYS

It can be hard to understand who your guests are. Shackle lets you provide a service tailored to every individual in your hotels.

FEEDBACK

Our chatbot can collect guest feedback at any time of the day, pushing urgent issues to your staff and compiling monthly reports.

ROUTE PLANNING

Getting your guests from A-Z with our built in map, meaning no more mistaken directions and more satisfied guests.
Customisation includes: white labelling, branding and bespoke features. Enquire for more details.

RESTAURANTS & DINING (OPTIONAL)

We provide discounts and offers to local restaurants and eateries as well as highlighting your hotel's own culinary delights.

ACTIVITIES & EXPERIENCES

We connect your guests with thousands of activities and experiences in your area. Providing personalised picks based on their interests and likes.

DISCOVERY PLATFORM

Connect Guests with local tours and activities

SEE LESS

The Solution

AUTOMATED CHECK-IN/OUT

Automated check-in and check-out with seamless integration into your PMS.

FIND OUT MORE

DATA ANALYTICS

Data analytics to optimise staffing schedules & target direct bookings.

FIND OUT MORE

REVENUE GENERATION

Ancillary revenue generators pushed through the chatbot (room upgrade/late check-out).

FIND OUT MORE

DISCOVERY PLATFORM

Connect Guests with local tours and activities.

FIND OUT MORE

AUTOMATED CHECK-IN/OUT

Automated check-in and check-out with seamless integration into your PMS.

SEE LESS

BILLING

We centralise all the guest’s charges and process payment at the moment of check out.

SECURITY

When the guest signs up to the app we store their ID and card details. Once they’re ready to check in we verify them through Face Verification.

PRIVACY & SAFETY

By storing your guest information securely we reduce your data-risk and remove physical contact points.

REVENUE GENERATION

Ancillary revenue generators pushed through the chatbot (room upgrade/late check-out)

SEE LESS

DISCOVERY PLATFORM

Our discovery platform brings your guest and your city closer together. For every experience booked, you get a cut.

PREDICTIVE UPSELLING

Our guest data points allow us to offer upgrades and offers to your guests at the most convenient moment. From breakfast in bed, to discounted spa treatments after a delayed flight.

TARGETING DIRECT BOOKINGS

Over time we build your Ideal Customer Profile and help you target your marketing efforts to maximise your direct bookings.

DATA ANALYTICS

Optimising staffing schedules and target direct bookings.

SEE LESS

STAFFING SOLUTIONS

We know where your guests need you the most and where they don’t. Shackle automates routine tasks and optimises rotas to ensure that the guest always comes first.

PERSONALISED STAYS

It can be hard to understand who your guests are. Shackle lets you provide a service tailored to every individual in your hotels.

FEEDBACK

Our chatbot can collect guest feedback at any time of the day, pushing urgent issues to your staff and compiling monthly reports.

DISCOVERY PLATFORM

Connect Guests with local tours and activities

SEE LESS

ROUTE PLANNING

Getting your guests from A-Z with our built in map, meaning no more mistaken directions and more satisfied guests.
Customisation includes: white labelling, branding and bespoke features. Enquire for more details.

ACTIVITIES & EXPERIENCES

We connect your guests with thousands of activities and experiences in your area. Providing personalised picks based on their interests and likes.

RESTAURANTS & DINING (OPTIONAL)

We provide discounts and offers to local restaurants and eateries as well as highlighting your hotel's own culinary delights.